Shop
Search
Account
Wishlist
Cart
Terms & Conditions

Terms and Conditions for Vie Sutra

Welcome to Vie Sutra. We create thoughtfully designed apparel with a focus on quality, craftsmanship, and modern design.For any questions or assistance, please contact our customer support team at contactviesutra@gmail.com.
By accessing or using www.viesutra.com, you agree to comply with and be bound by the following Terms and Conditions.

Website Access

You are granted limited, non-exclusive access to use this website for personal and non-commercial purposes only. Any unauthorized reproduction, distribution, resale, or commercial use of this website or its content without prior written permission from Vie Sutra is strictly prohibited.

Electronic Communication

By communicating with Vie Sutra electronically, you consent to receive communications from us via email or notices posted on our website. These communications satisfy legal requirements for written communication.

Intellectual Property

All content on www.viesutra.com, including images, designs, graphics, logos, text, and visual elements, is the exclusive property of Vie Sutra and is protected under applicable copyright and intellectual property laws. Unauthorized use is strictly prohibited.

Service Availability

Vie Sutra operates only within India. We do not offer international shipping or accept international orders. .

Shipping & Delivery

All orders are shipped from India to the delivery address provided at checkout using trusted third-party courier partners.

Dispatch & Delivery Timeline

Orders are generally dispatched within 2–4 business working days. Delivery timelines may vary based on location, courier serviceability, and external factors beyond our control.

Shipping Charges

Shipping charges are calculated based on product weight and delivery location and will be displayed at checkout before order confirmation.

Order Tracking

Once your order is dispatched, tracking details will be shared with you via your registered email address.

Shipping Delays

Vie Sutra is not responsible for delays caused by courier partners, weather conditions, logistical challenges, regional restrictions, or other circumstances beyond our control.

Pricing & Taxes

If exchanging for an item of higher value, along with a shipping charge of ₹99, must be paid to confirm the exchange request; if the item is of lower value, the difference will be refunded in the form of a credit note which can be used within 30 days. Cash on delivery is not available for exchange orders.

Payment Methods

Payments are processed through secure and encrypted payment gateways to ensure transaction safety and confidentiality

Cancellation Policy

Orders cannot be cancelled once placed due to automated order processing. Customers are advised to review all product details carefully before confirming their purchase.

Order Modification

Orders cannot be modified after placement. Please ensure accuracy in product selection, size, and delivery address before checkout.

No Exchange / No Return / No Refund Policy

Due to the nature of our products and to maintain quality standards, Vie Sutra follows a strict no exchange, no return, and no refund policy once an order has been confirmed. All sales are final.

Sale & Discounted Products

Items purchased during sales or at discounted prices are considered final sale and are not eligible for exchange, return, or refund.

Invoice

An electronic invoice will be sent to your registered email address upon successful order confirmation.

Promotional Content Disclaimer

Individuals featured in Vie Sutra’s promotional content are professional models and are not owners, partners, or involved in the business operations. For all product or order-related inquiries, please contact our official support channels only.

Indemnification

You agree to indemnify and hold Vie Sutra harmless from any claims, losses, damages, or expenses arising from your use of this website or violation of these Terms and Conditions.

Governing Law & Jurisdiction

These Terms and Conditions are governed by the laws of India, and all disputes shall be subject to the exclusive jurisdiction of Indian courts.

Changes to Terms

Vie Sutra reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.

Government Holiday Compliance

Dispatch and delivery schedules follow the official Government of India working calendar and exclude public holidays, national holidays, and government-declared non-working days.

Disclaimer

The website and its content are provided on an “as is” and “as available” basis without warranties of any kind, express or implied.

Force Majeure

Vie Sutra shall not be held liable for delays or failure to perform obligations due to events beyond reasonable control, including natural disasters, pandemics, strikes, government restrictions, or logistical disruptions.

WhatsApp
Filter
Product categories
Availability
Price
Price :
-
Brand
Color
Size