Shipping policy

Shipping Policy

At Vie Sutra, we are committed to delivering your orders quickly, safely, and efficiently.

Order Processing

All orders are processed within 1–2 business days
Orders placed on weekends or holidays will be processed the next working day
Once shipped, you will receive a tracking link via SMS or Email

Shipping Time

Standard Delivery: 3–7 business days across India
Delivery time may vary depending on your location

Shipping Charges

Free shipping on prepaid orders above ₹999
A shipping fee of ₹79 applies to orders below ₹999
Cash on Delivery orders may include an additional fee

Delivery Locations

We currently ship across India. Delivery timelines may be slightly longer for remote or rural areas.

Order Tracking

Once your order is shipped, you will receive a tracking ID to monitor your shipment in real time.

Delays

While we aim to deliver within the estimated timeline, delays may occur due to unforeseen circumstances such as weather conditions, high order volumes, or courier delays.

Incorrect Address or Failed Delivery

Please ensure that your shipping details are accurate. If delivery fails due to incorrect information or unavailability, additional shipping charges may apply for re-dispatch.